Privacy Policy

This Privacy Policy describes how SendGround ("we," "our," or "the company") collects, uses, and shares personal information when you use our route management and optimization application for vehicles (hereinafter, "the Application"). By using the Application, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

  • Information Provided by the User: We collect the information you provide directly when using the Application, such as your name, email address, phone number, and billing details.
  • Usage Information: We collect information about how you interact with the Application, such as the routes you create, the locations you mark, and any feedback you provide.
  • Device Information: We collect information about the device you use to access the Application, including the IP address, device type, operating system, and unique device identifier.

2. Use of Information

We use the information collected to:

  • Provide and maintain the functionality of the Application.
  • Personalize and improve your experience with the Application.
  • Communicate with you about your account and provide technical support and customer service.
  • Send marketing and promotional communications, when you have given your consent.

3. Sharing Information

We do not share your personal information with third parties, except in the following circumstances:

  • When necessary to comply with the law, respond to legal requests, or protect our rights, property, or safety, or those of others.
  • With trusted service providers who perform services on our behalf, such as payment processing and data analytics services.

4. Information Security

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

You may choose not to provide certain personal information; however, this may affect your ability to use some features of the Application.

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes through a notification in the Application or by other means before the change takes effect.

7. Contact

If you have questions or concerns about this Privacy Policy, contact us at contact@sendground.com.