AI-powered last-mile logistics software

Your logistics, solved.

Coordinating deliveries across spreadsheets, WhatsApp and phone calls? SendGround centralizes orders, routing, fleet, warehousing, billing and tracking on one platform.

See the product in 2 min
Pedido entregado Juan González - Montevideo
En camino 3 paradas restantes
QR escaneado Paquete #1847 verificado
Ruta optimizada con IA -38% tiempo · -27% km
Completado Plan 1 · 69 paradas
SendGround app showing route optimization and real-time delivery tracking

Running live with

-30% operating costs
+45% on-time deliveries
<60s to optimize 1,000 stops
Where operations stall

Your operation scales. Your tools don't.

As volume grows, every manual decision starts to cost. Loose spreadsheets, WhatsApp threads and disconnected tools eat hours that should go into the service.

Without SendGround
  • Routes built by hand every morning
  • Data scattered across spreadsheets, chats and disconnected tools
  • No real visibility into what's happening on the road
With SendGround
  • Routes ready before the first shift
  • One platform running the whole operation
  • Live visibility of fleet, deliveries and customers
The product, in 2 minutes

The journey of a delivery

Six steps, from the order to the paid invoice.

It all starts when the order comes in.

Your online store, the portal, the API or a WhatsApp: however it arrives, it lands on the same board.

  • Integrations with MercadoLibre, Shopify, WooCommerce and Fenicio
  • Web portal: you enter them or your customer does
  • Open API
  • AI order creation over WhatsApp

Your routes build themselves before the first shift.

A thousand stops sequenced in under a minute, with AI honoring your rules.

  • 6 constraint types: zones, time windows, capacity and driver skills
  • Automatic driver assignment
  • Strict, Flexible or Custom profiles

Your driver handles the whole stop from their phone.

Every delivery proven and every payment accounted for, with no paperwork and no disputes.

  • Turn-by-turn navigation
  • QR and barcode scanning
  • Digital signature and delivery photo
  • Cash, card or wallet payments with PIN verification

The package tells you where it is and when it arrives.

Live map and arrival window, over WhatsApp. Fewer calls, fewer failed deliveries.

  • Automatic WhatsApp, SMS and email
  • Real-time tracking map
  • Chats with the driver right from the tracking view
  • Self-service rescheduling over chat, 24/7

Close the route and the books close with it.

You invoice your client and settle every driver without touching a spreadsheet.

  • Charge at order creation, at the door or on account
  • Rates by zone, type and priority
  • Driver settlement by km, hour, stop or package
  • Automatic billing cycles

Ask your operation. It answers instantly.

“How's the day going?” — 92% on time, +4 vs. yesterday, 3 delays in the North Zone.

  • Business Copilot over WhatsApp or web
  • Compare periods and check metrics by driver
  • Proactive daily briefing
  • Answers from your data. It doesn't modify routes or orders.

Built for every last-mile vertical

E-commerce

Plug-and-play with Shopify, WooCommerce and your stack. Returns and exchanges handled end-to-end.

Food Delivery

Zone-based dispatch, live ETAs and hot windows for urgent orders.

Courier & Parcels

Pickups, shipments and returns in one flow, with signed, auditable proof of delivery.

Pharmacy

Cold chain handling, PIN verification on delivery and per-batch traceability.

Distribution

Multi-stop routes with weight and volume constraints per vehicle.

Retail

Ship-from-store, same-day and home pickups from a single console.
How it looks inside

A regular morning, everything in order.

Routing is already solved, every driver has their day assigned, and customers are in the loop — without a single spreadsheet.

Delivery driver completing a delivery with the SendGround driver app
<60sto optimize 1,000 stops
24/7live monitoring
Sound familiar?

In 30 minutes we show you what your operation looks like from the inside

A demo with someone from the team — no sales pitch. You walk out knowing if it fits or not.

30 min · no strings attached · we reply the same day
Features

Everything your operation needs, no loose stack or fragile integrations

Your entire operation on one screen

Real-time fleet view, automatic driver assignment, drag-and-drop stop management, and predictive alerts for at-risk deliveries.

Routes ready before the first shift

Our AI predicts stop duration per delivery and optimizes routes with 6 constraint types: zones, time windows, vehicle capacity, driver skills, and more. 3 profiles: Strict, Flexible, or Custom.

An app that makes drivers faster

Turn-by-turn navigation, QR/barcode scanning, digital signature, photo evidence, COD payment collection with PIN verification and live chat with dispatch. Manages breaks automatically.

Customers notified automatically

Automatic WhatsApp, SMS, and email with live tracking map, estimated arrival time, and delivery confirmation. Templates with buttons, media, and interactive elements.

Zero paper, zero disputes

Digital signature, photo evidence, QR/barcode scanning, PIN verification, GPS timestamp, and attached documents — all from the driver app, traceable down to the last parcel.

A 24/7 assistant that answers for you

Conversational agents on WhatsApp and web powered by AI. They create orders, answer inquiries, look up status, reschedule deliveries, and learn from your knowledge base. Fewer tickets, better service.

SendGround Business Copilot

You have the data. Business Copilot turns it into answers. Ask how the day is going, compare it with last week, or check on a specific driver — on WhatsApp, web, or whichever channel you use, in seconds.

Fair assignments, fleet under control

Vehicle capacity limits (weight, volume, count). Driver skills and labels for smart assignment. Configurable schedules, working hours, and break policies. Full assignment history.

Billing without spreadsheets or gaps

Rates by zone, order type, priority, and package type. Volume-based tiered discounts. Automated billing cycles (weekly, biweekly, monthly). Current accounts built in.

Get paid online, reconciled for you

Connect your payment provider and share a payment link when the order is created. When your customer pays, the invoice is marked paid and the payment posts to their account statement automatically. Real-time status on every payment.

Pay your fleet without spreadsheets or arguments

Pay plans per km, hour, stop, or package, with rates by zone and priority. 5 models, from guaranteed minimum to fixed monthly. On-time bonuses, audited adjustments, and a detailed payout link for every driver.

From warehouse to doorstep, no gaps

Manage warehouse types, storage bins, and warehouse workers. Assign sorting, packing, and inventory tasks. Enable customer self-pickup. Full end-to-end visibility.

Sell fulfillment, not just deliveries

Store your clients' stock with per-client catalogs and inventory. Every order generates its pick list, the system recommends the boxes, and the shipping label comes out print-ready. Shelf to route, with inventory always current.

Automate what you repeat a thousand times

When a delivery fails, auto-reschedule. When a route closes, trigger billing. Event-driven task flows, status rules, and configurable triggers — all from the UI.

Plugs into what you already use

Integrate wherever you want with our API, or use out-of-the-box integrations with Mercado Libre's Envíos Flex, Fenicio and more. In days, not months.

Decisions backed by data, not gut feel

50+ logistics KPIs out of the box. Geographic heatmaps, on-time delivery rate, plan adherence, CO₂ footprint and margin per delivery. Rather ask than explore? Business Copilot answers by chat.

Integrations

Connect Mercado Libre, Shopify and all your sales channels

Automatically sync orders from wherever you sell. Already integrated with the most used marketplaces and e-commerce platforms in LATAM.

SendGround APIConnect with any system
Pricing

Plans for every stage of your business

From startups to large enterprises, we have the perfect plan for you.

View Plans
Case studies

Real results, real companies

See what companies achieve when they choose to run their operations on SendGround.

Frequently asked

What people ask before they get started.

Got another one? Book 30 minutes and we'll answer it live.

Can I try SendGround before subscribing?

Of course! Schedule a free demo and we'll show you the platform in action with your data.

How does implementation work?

Our team guides you through the entire process. Basic implementation takes 1-3 days depending on the complexity of your operation.

Do you support cash on delivery (COD)?

Yes. Drivers can collect payments at origin or destination via cash, card, or mobile wallet. Everything is tracked with PIN verification and synced in real time.

What languages does the platform support?

SendGround is fully available in English, Spanish, and Portuguese — including the driver app, customer notifications, and the entire dashboard.

Can I change plans at any time?

Yes, you can upgrade or change your plan at any time. Changes are reflected in your next billing cycle.

Does it include technical support?

All plans include technical support. The Business plan includes priority support with faster response times.

Replace your logistics spreadsheets today

See how SendGround can run your entire operation in a 30-minute demo.