Coordinating deliveries across spreadsheets, WhatsApp and phone calls? SendGround centralizes orders, routing, fleet, warehousing, billing and tracking on one platform.
As volume grows, every manual decision starts to cost. Loose spreadsheets, WhatsApp threads and disconnected tools eat hours that should go into the service.
Without SendGround
Routes built by hand every morning
Data scattered across spreadsheets, chats and disconnected tools
No real visibility into what's happening on the road
With SendGround
Routes ready before the first shift
One platform running the whole operation
Live visibility of fleet, deliveries and customers
The product, in 2 minutes
The journey of a delivery
Six steps, from the order to the paid invoice.
01/ 06
It all starts when the order comes in.
Your online store, the portal, the API or a WhatsApp: however it arrives, it lands on the same board.
Integrations with MercadoLibre, Shopify, WooCommerce and Fenicio
Web portal: you enter them or your customer does
Open API
AI order creation over WhatsApp
02/ 06
Your routes build themselves before the first shift.
A thousand stops sequenced in under a minute, with AI honoring your rules.
6 constraint types: zones, time windows, capacity and driver skills
Automatic driver assignment
Strict, Flexible or Custom profiles
03/ 06
Your driver handles the whole stop from their phone.
Every delivery proven and every payment accounted for, with no paperwork and no disputes.
Turn-by-turn navigation
QR and barcode scanning
Digital signature and delivery photo
Cash, card or wallet payments with PIN verification
04/ 06
The package tells you where it is and when it arrives.
Live map and arrival window, over WhatsApp. Fewer calls, fewer failed deliveries.
Automatic WhatsApp, SMS and email
Real-time tracking map
Chats with the driver right from the tracking view
Self-service rescheduling over chat, 24/7
05/ 06
Close the route and the books close with it.
You invoice your client and settle every driver without touching a spreadsheet.
Charge at order creation, at the door or on account
Rates by zone, type and priority
Driver settlement by km, hour, stop or package
Automatic billing cycles
06/ 06
Ask your operation. It answers instantly.
“How's the day going?” — 92% on time, +4 vs. yesterday, 3 delays in the North Zone.
Business Copilot over WhatsApp or web
Compare periods and check metrics by driver
Proactive daily briefing
Answers from your data. It doesn't modify routes or orders.
app.sendground.com/pedidosOrders / Today+ New order
#1850Bvar. España 2085 · Pocitos3 packagesShopify#1849Av. 18 de Julio 12342 packagesAPI#1848Rambla M. Gandhi 6304 packagesPortal#1847Av. Italia 2900 · Malvín5 packagesM. Libre#1846Cno. Carrasco 54002 packagesWhatsApp48 orders today · ready to route
app.sendground.com/rutasRoutes / North ZoneOptimize
3 routes · 48 stops+−−18 km · −42 min
16:18Stop 34 of 48Bvar. España 2085 · Pocitos
Scan the package#1849
✓ Package verified
Customer signature16:19
Cash on delivery$ 1,240 Collect $ 1,240Cash · Card · QR
Tracking#1850
Your order arrives between16:50 – 17:00On the way· 2 stops awayPicked upDeliveredMRMarcos R.Reschedule
Going well: you're 4 deliveries ahead of yesterday.
92%on time+4vs. yesterday3delays · North Zone
And by driver?View delays
Built for every last-mile vertical
E-commerce
Plug-and-play with Shopify, WooCommerce and your stack. Returns and exchanges handled end-to-end.
Food Delivery
Zone-based dispatch, live ETAs and hot windows for urgent orders.
Courier & Parcels
Pickups, shipments and returns in one flow, with signed, auditable proof of delivery.
Pharmacy
Cold chain handling, PIN verification on delivery and per-batch traceability.
Distribution
Multi-stop routes with weight and volume constraints per vehicle.
Retail
Ship-from-store, same-day and home pickups from a single console.
How it looks inside
A regular morning, everything in order.
Routing is already solved, every driver has their day assigned, and customers are in the loop — without a single spreadsheet.
Route optimized
−18 km · 42 minRoute 03 · 12 stops
Auto-assigned
MR
Martín RodríguezEast zone · available
Delivery completed
Package SG-1847Customer notified · 2:32 PM
<60sto optimize 1,000 stops
24/7live monitoring
Sound familiar?
In 30 minutes we show you what your operation looks like from the inside
A demo with someone from the team — no sales pitch. You walk out knowing if it fits or not.
30 min · no strings attached · we reply the same day
Features
Everything your operation needs, no loose stack or fragile integrations
Your entire operation on one screen
Real-time fleet view, automatic driver assignment, drag-and-drop stop management, and predictive alerts for at-risk deliveries.
Routes ready before the first shift
Our AI predicts stop duration per delivery and optimizes routes with 6 constraint types: zones, time windows, vehicle capacity, driver skills, and more. 3 profiles: Strict, Flexible, or Custom.
An app that makes drivers faster
Turn-by-turn navigation, QR/barcode scanning, digital signature, photo evidence, COD payment collection with PIN verification and live chat with dispatch. Manages breaks automatically.
Customers notified automatically
Automatic WhatsApp, SMS, and email with live tracking map, estimated arrival time, and delivery confirmation. Templates with buttons, media, and interactive elements.
Zero paper, zero disputes
Digital signature, photo evidence, QR/barcode scanning, PIN verification, GPS timestamp, and attached documents — all from the driver app, traceable down to the last parcel.
A 24/7 assistant that answers for you
Conversational agents on WhatsApp and web powered by AI. They create orders, answer inquiries, look up status, reschedule deliveries, and learn from your knowledge base. Fewer tickets, better service.
SendGround Business Copilot
You have the data. Business Copilot turns it into answers. Ask how the day is going, compare it with last week, or check on a specific driver — on WhatsApp, web, or whichever channel you use, in seconds.
Fair assignments, fleet under control
Vehicle capacity limits (weight, volume, count). Driver skills and labels for smart assignment. Configurable schedules, working hours, and break policies. Full assignment history.
Billing without spreadsheets or gaps
Rates by zone, order type, priority, and package type. Volume-based tiered discounts. Automated billing cycles (weekly, biweekly, monthly). Current accounts built in.
Get paid online, reconciled for you
Connect your payment provider and share a payment link when the order is created. When your customer pays, the invoice is marked paid and the payment posts to their account statement automatically. Real-time status on every payment.
Pay your fleet without spreadsheets or arguments
Pay plans per km, hour, stop, or package, with rates by zone and priority. 5 models, from guaranteed minimum to fixed monthly. On-time bonuses, audited adjustments, and a detailed payout link for every driver.
From warehouse to doorstep, no gaps
Manage warehouse types, storage bins, and warehouse workers. Assign sorting, packing, and inventory tasks. Enable customer self-pickup. Full end-to-end visibility.
Sell fulfillment, not just deliveries
Store your clients' stock with per-client catalogs and inventory. Every order generates its pick list, the system recommends the boxes, and the shipping label comes out print-ready. Shelf to route, with inventory always current.
Automate what you repeat a thousand times
When a delivery fails, auto-reschedule. When a route closes, trigger billing. Event-driven task flows, status rules, and configurable triggers — all from the UI.
Plugs into what you already use
Integrate wherever you want with our API, or use out-of-the-box integrations with Mercado Libre's Envíos Flex, Fenicio and more. In days, not months.
Decisions backed by data, not gut feel
50+ logistics KPIs out of the box. Geographic heatmaps, on-time delivery rate, plan adherence, CO₂ footprint and margin per delivery. Rather ask than explore? Business Copilot answers by chat.
Integrations
Connect Mercado Libre, Shopify and all your sales channels
Automatically sync orders from wherever you sell. Already integrated with the most used marketplaces and e-commerce platforms in LATAM.
SendGround APIConnect with any system
Pricing
Plans for every stage of your business
From startups to large enterprises, we have the perfect plan for you.
See what companies achieve when they choose to run their operations on SendGround.
B2B/B2C Logistics · Uruguay
CR
Since implementing SendGround at Courier R&R, we've managed to organize and centralize our entire logistics operation, reducing manual coordination and improving real-time visibility of every shipment. This allowed us to optimize routes, reduce errors and complaints, and focus the team on what matters most: delivering better service and growing the business.
María del Rosario CaputiFounder & CEO · Courier R&R
B2B/B2C logistics · Uruguay
AF
Organizing deliveries used to drain our energy. We relied on messages, calls and a lot of manual coordination to keep things moving. Since rolling out SendGround, every shift starts with the operation already in order, the team works with real-time information, and complaints have clearly dropped. Most importantly: we stopped chasing the operation and started focusing on growing the company.
Adrián FernándezCEO · GoCargo
Frequently asked
What people ask before they get started.
Got another one? Book 30 minutes and we'll answer it live.
Can I try SendGround before subscribing?
Of course! Schedule a free demo and we'll show you the platform in action with your data.
How does implementation work?
Our team guides you through the entire process. Basic implementation takes 1-3 days depending on the complexity of your operation.
Do you support cash on delivery (COD)?
Yes. Drivers can collect payments at origin or destination via cash, card, or mobile wallet. Everything is tracked with PIN verification and synced in real time.
What languages does the platform support?
SendGround is fully available in English, Spanish, and Portuguese — including the driver app, customer notifications, and the entire dashboard.
Can I change plans at any time?
Yes, you can upgrade or change your plan at any time. Changes are reflected in your next billing cycle.
Does it include technical support?
All plans include technical support. The Business plan includes priority support with faster response times.
Replace your logistics spreadsheets today
See how SendGround can run your entire operation in a 30-minute demo.